Privacy Policy Explanation for PAVA APP
Updated on May 25th, 2024
Effective Date: May 25, 2024
This policy will help you understand the following:
一 . How do we collect and use your personal information
二 . How do we protect your personal information
三 . Non personal information
四 . Instructions for calling device permissions
五 . How do we handle the personal information of minors
六 . How do we share, transfer, and publicly disclose your personal information
七 . How can your personal information be transferred globally
八 . Your rights
九 . How to update this policy
十 . How to contact us
Please read and fully understand all the contents of this policy carefully. In order to ensure that you fully understand this policy, any clauses in this policy that have or may have a significant relationship with your rights, especially those that reduce our obligations or restrict your rights, will be highlighted in bold.
PAVA "is an application provided by Shenzhen Harmanda Innovation Technology Co., Ltd. (hereinafter referred to as" we "or" PAVA ") to provide you with exercise guidance and health services. We attach great importance to the protection of your personal information and privacy. We will provide corresponding security measures for your personal information in accordance with legal requirements and mature security standards in the industry.
In order to provide better sports and health services, it is necessary to collect your personal basic information (age or date of birth, gender, height, weight), account information (avatar, nickname), sports and health information (sports and health data), application information (basic information of the application, application usage information, account login information, installed application list, etc.), network information (operator information), location information (precise location information, sports trajectory, base station information, etc.), device information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, Android ID, Android advertising ID, OAID, hardware serial number, etc.) SIM card identification, phone model, system version number, Bluetooth information, wearing model, and data you voluntarily uploaded (questions and suggestions, description of questionnaire survey, etc.). These pieces of information can help calculate exercise data more accurately, and exercise health information is used to store and display for users.
In addition, in order to identify whether you are a PAVA user, to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will also collect your IP address, operating system, network access method, type and status, operation logs, service logs, and other personal basic information that must be collected to provide you with services. We will comprehensively assess your account, account and transaction risks, conduct identity verification, customer service, detect and prevent security incidents, archive and backup purposes based on the above information, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law. Once we detect the existence or suspected existence of account security risks, we will apply relevant information for security verification and risk elimination to ensure the security of the products and/or services we provide to you, in order to protect your rights from infringement. At the same time, when there are account or system security issues, we collect this information to optimize our products and services.
PAVA supports sharing your data with third parties for more professional services. Please carefully read the privacy policy of the third-party software before starting the service. In addition, we will obtain your authorization again before sharing the data.
After you exit the "PAVA" application, the application will still access your phone's sensors to obtain step counting data and connect to the network to complete data synchronization, message reception, device software updates, and log upload services.
Your "PAVA" information contains sensitive personal information, and we will only upload it to the server with your explicit consent in the application. Your aforementioned data will be stored within the territory of the People's Republic of China.
PAVA (hereinafter referred to as us) will strictly comply with national laws and regulations, integrate legal compliance into product design and business processes, and adopt advanced security technologies in the industry to ensure data security. At the same time, we attach great importance to your personal information and privacy protection, and are committed to defending everyone's privacy rights. To this end, we adhere to four basic principles of privacy protection:
a. Data Minimization: Adhere to collecting only personal data necessary for implementing business functions to serve your needs;
b. Data side processing: Persist in completing personal data processing and analysis on users' devices as much as possible;
c. Transparent and controllable: When collecting personal data, users are clearly and explicitly informed, and they know how the data is being used and how to exit;
d. Data security assurance: Solid data security is the foundation of privacy protection, and "PAVA" continuously builds data security capabilities around hardware, OS, applications, and services.
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PAVA APP collects personal information explicit list |
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Business scenarios |
Collection purpose |
Type of Personal Information |
Collection method |
Personal Information Fields |
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Register and Login Account login |
Storage of personal data and account association |
Account information Personal Basic Information |
APP collection |
Nickname, avatar, gender Date of Birth: |
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Personal Information Management |
Manage your personal profile data and improve its accuracy |
personal data |
APP collection |
Gender, date of birth, height, weight, exercise settings data, exercise goals |
In order to manage "PAVA" data, we use account services to complete account registration and login functions. Before using the account, please ensure that you read and agree to comply with the privacy statement of the corresponding account, in order to understand and agree to the collection, use, and sharing of personal information of the corresponding account. After logging in, we need to use your personal basic information (gender and date of birth) to provide you with better service.
In order to manage your device, we need to collect device identification information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.), device hardware information, device usage information, system basic information, and network information. The purpose of collecting such information is to establish Bluetooth connections, manage device configurations, complete software upgrades, display data sources, and track device activation status. This data will also be used to enhance the network connectivity experience.
In addition, to support device connectivity, we connect to PAVA devices via Bluetooth to obtain device log information, location information, device information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.). You can terminate the collection of such data by disconnecting or unbinding.
After connecting some "PAVA" devices, in order to provide more accurate data monitoring, you can modify the gender, age, height, and weight of "My">"Personal Information" in the "PAVA" application, so that we can provide you with better related services
When connecting devices to "PAVA" of Shenzhen Harmanda Innovation Technology Co., Ltd., "PAVA" provides a way to upgrade the device. Your device name, device identification information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.), and device usage information will also be uploaded to the server of Shenzhen Harmanda Innovation Technology Co., Ltd. for activation statistics and device problem analysis.
After successful device pairing, third-party applications that interact with paired devices through "PAVA" can obtain data such as your device identifier (which can be reset and is unique to each application), device name, hardware information, and status (charging or in use). Third party applications can also send messages or notifications to your paired devices; According to your explicit authorization, these third-party applications can access the device's sensor data, log information, location information, device information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.).
When you use our services, we may automatically collect detailed usage information about your use of our services as relevant network logs. For example: your login account, IP address, browser type, telecom operator, network environment, language used, access date and time, duration of stay, refresh history.
In order to manage your personal profile data, we need to collect your personal information, including gender, date of birth, height, weight, exercise, and other data. You can go to "My">"Personal Information" to fill in or modify it. If you do not provide such information, it will affect the accuracy of data calculation, but it will not affect your local use of personal information management functions.
To improve product quality and enhance user experience, we need to collect your device identification information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, Android ID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.), system basic information, device usage information, system usage information, and device usage information, including the pages and buttons you open in the application, the functionality and operation of the application and device, to analyze and statistically analyze the usage of the device and application, improve services and user experience. The above data is only for overall analysis and will not focus on your personal information. All relevant data will be deleted after use.
When there are problems during the use of the application, you can provide feedback to us through the "email" interface. You need to enter your problem description and contact information. In order to facilitate our prompt resolution of the issue, we also need to collect system usage information, device hardware information, device identifiers, and basic system information. The logs and contact information you uploaded are only for communication and problem location purposes, and will be automatically deleted after the data storage period has expired. If you do not provide this type of information, it may result in developers being unable to solve the problems you encounter, but this will not affect your use of other features of this service. In order to improve our service quality, we collect device identifiers, device hardware information (such as device type, etc.), and basic system information (such as country code configuration, etc.).
What information should be collected and how should it be used?
PAVA and third-party service providers and business partners (for more detailed information, please refer to "How We Collect and Use Your Personal Information" above) use technologies such as cookies, tags, and scripts. These technologies are used to analyze trends, track your activities, and collect statistical information about the entire user base. We will receive individual or aggregated analysis reports collected through the above technologies. This technology helps us better understand your behavior, enabling us to identify which parts of our application you browse and improve its functionality.
• Multilingual feature: To provide you with multilingual support for the app. We perform multilingual translation for certain content that needs to be displayed in a specific language based on the user's locality settings carried by cookies.
Mobile analytics: To better understand the use of our software on your phone. We will collect information on app versions and system types. The specific method is based on the cookie carrying the User Agent field. We will not associate this information with your personal information.
2.1. According to relevant laws and regulations, we will store your personal information collected and generated during our operations within the territory of the People's Republic of China. We will only retain your personal information for the period necessary to provide you with this app and related services, as well as for the period required by laws, regulations, and regulatory requirements. After you uninstall PAVA, we will delete your personal identification information.
2.2. If we stop operating the app, we will promptly cease the activity of collecting your personal information, notify you of the cessation of operation in the form of individual delivery or announcement, and delete or anonymize the personal information we hold about you.
2.3. We have implemented various protection measures such as internal management systems and technical safeguards to safeguard your personal information, including but not limited to:
2.3.1. In terms of internal management system, we have adopted a data classification and grading system based on the sensitivity and type of data, and have implemented various permission restrictions such as user permissions, usage scenario permissions, usage authorization permissions, and hierarchical approval mechanisms according to the classification and grading results; For personal information that has been stored beyond the expiration date, we will delete your personal information.
2.3.2. In terms of technical security measures, we have adopted irreversible encryption and isolation storage during storage, desensitization processing during information display and download, and technical measures such as dedicated line transmission, encrypted transmission, key and data medium isolation transmission during transmission to ensure the security of your personal information.
2.3.3. In regular security audits, we use audit mechanisms to comprehensively verify and control the effectiveness of privacy policies and related regulations, as well as data security. We will regularly update and disclose the relevant content of security risk and personal information security impact assessment reports.
2.3.4. In terms of mechanism protection, we have established a personal information protection team to conduct personal information security impact assessments on the collection, use, sharing, and entrusted processing of personal information. At the same time, we continuously train our staff on relevant laws and regulations, privacy and security guidelines, and enhance their awareness of security. We also organize all staff to participate in security exams every year. In addition, our corresponding network/system has passed the national network security level protection evaluation. We also hire external independent third parties every year to evaluate our information security management system.
2.3.5. We have developed relevant emergency plans for information security incidents and regularly organize internal personnel to receive emergency response training and drills, so that they can master their job responsibilities, emergency response strategies, and procedures.
2.4. The Internet environment is not 100% secure. We will try our best to ensure the security of any information you send us. After the unfortunate occurrence of a personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with the requirements of laws and regulations. We will promptly inform you of the relevant situation of the event through app push notifications, email/short messages, phone calls, etc. When it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to publish announcements. At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements.
2.5. Please make sure to keep your app login name and other personal information safe. When you use the App service, we will identify your identity through your login name and other personal information. Once you disclose the aforementioned information, you may suffer losses and may have adverse legal consequences. If you find that your App login name and/or other personal information may or has been leaked, please contact us immediately (email address: Support@pavainnov.com ）So that we can take timely measures to avoid or reduce related losses.
3.1. We may also collect other information that cannot identify specific individuals (i.e. information that does not belong to personal information), such as statistical data generated when you use specific services, such as daily activity events. The purpose of collecting such information is to improve the services we provide to you. The type and quantity of information collected depend on how you use our products and/or services.
3.2. For the purposes of this privacy policy, aggregated data is considered non personal information. If we combine non personal information with personal information, such information will be considered personal information during the period of combined use.
3.3. Please note that all personal information you provide when using our products and/or services will continue to be authorized to us for use during your use of our products and/or services, unless you delete or refuse our collection through system settings. When you cancel your account, we will cease to use and delete or anonymize your personal information;
3.4. We will conduct statistics on the usage of our products and/or services, and may share this statistical information with the public or third parties to showcase the overall usage trends of our products and/or services. But these statistical information do not include any of your identification information;
3.5. When we use your personal information for purposes not specified in this policy, or when information collected for specific purposes is used for other purposes, we will seek your consent again in accordance with legal regulations and national standards through confirmation agreements, specific scenario confirmation actions, and other forms.
When you use 'PAVA', the following device permissions may be triggered. To help you better manage your information, we will inform you of the purpose of using the permission during the product usage process, as well as the possible impact on your use of the service if you do not enable the permission. Please carefully review. Before using specific functions, you can choose whether to authorize the following permissions. Meanwhile, you can change the authorization status at any time through the device permission settings page. The following are the details of the relevant functions and call permissions, listed for your reference as "PAVA" Android and IOS system device permission call instructions:
Storage permission: When you use functions such as sharing or logging into an account, you can choose to enable this permission to read or write application usage information and intermediate data. If you do not need this type of service, you can disable this permission at any time without affecting the use of other services.
Location permission: When you use Bluetooth pairing or other location related functions, you can choose to enable this permission to determine your current location information. At the same time, it can more accurately locate the device. If you do not agree to this permission, it will affect the normal use of Bluetooth pairing or other location related functions.
Bluetooth usage permission: Both location permission and Bluetooth usage permission are used for low-power Bluetooth earphone battery acquisition.
Network permissions: Network permissions are used for collecting application error logs, detecting application version updates, authorizing activation, account login, etc.
Accessing device information status: actually verifying user device information (system basic information, device name, device identifier, IMEI, Mac address, system logs, system usage information, device usage information, IMSI, Android ID, Android advertising ID, OAID, hardware serial number, SIM card identification, etc.).
5.1 Our products, website, and services are primarily aimed at adults. Minors are not allowed to create their own user accounts without the consent of their parents or guardians. For the collection of personal information of minors with the consent of parents, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect the child.
5.2 Although local laws and customs define minors differently, we consider anyone under the age of 14 as a minor.
5.3 If we find that we have collected personal information of minors without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.
5.4 If you are the parent or guardian of a minor, please contact us through the contact information provided above if you have any questions regarding the information processing of the minor under your guardianship.
How do we share, transfer, and publicly disclose your personal information
8.1.1 We will not share your personal information with any company, organization, or individual outside of our group/company unless we have obtained your explicit consent. We will only share your personal information for lawful, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Our partners have no right to use the shared personal information for any other purpose. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures. We will also require our partners to provide explanations of their data security capabilities and information security qualifications (such as level protection assessments, information security management systems, etc.). In the use of personal sensitive data, we require third parties to adopt data anonymization encryption technology to better protect user data. If you have objections to the use of your personal information by third parties or find that these third-party developed applications pose risks, we recommend that you terminate the relevant operations to protect your legitimate rights and interests. You can also negotiate with the corresponding third party to resolve the issue, and we will provide assistance as much as possible. At present, we will seek your authorization and consent to share personal information in the following situations:
8.1.2 We may share your personal information with our affiliates. But we will only share necessary personal information and are bound by the purposes stated in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will seek your authorization and consent again.
8.1.3 We may share your order information, account information, device information, and location information with our partners and third parties to ensure the smooth completion of the services we provide to you. But we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:
a. Suppliers of goods or technical services. We may share your personal information with third parties who support our functionality. These supports include providing our supply or infrastructure technology services, logistics and distribution services, payment services, and data processing. The purpose of sharing this information is to enable the core shopping functions of our products and/or services, including the requirement for us to share your order information with logistics service providers in order to arrange delivery; Alternatively, we may need to share your order number and amount with a third-party payment institution to confirm your payment instructions and complete the payment. In order to deliver the event gifts/goods to you, with your explicit consent, we will share the personal information you provided with the logistics partner, including the phone number, recipient name, and delivery address you provided.
b. Third party merchants. We must share your order information and necessary transaction related information with third-party merchants to fulfill your purchasing needs for goods or services and enable them to complete subsequent after-sales services.
c. Specific service partners. In order to enable you to complete the transaction and achieve the transaction purpose
We need to provide your counterparty with the transaction number and relevant payment information, and your counterparty can view some of your registration information during or after the payment process; Some products or services may be provided by third parties or jointly provided by us and third parties, therefore, only by sharing your information can we provide the products or services you need.
d. Dispute resolution. When you have disputes, complaints, or are complained about with other users, merchants, or other third parties during the use of the app and related services, in order to protect your legitimate rights and interests with other parties, maintain good transaction order and social environment, we will provide your name, valid identification number, contact information, and dispute content to the consumer rights protection department and regulatory authorities based on the requirements of relevant departments, in order to handle disputes in a timely manner, except for those explicitly prohibited by laws and regulations.
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
8.2.1 Transfer with explicit consent: With your explicit consent, we will transfer your personal information to other parties;
8.2.2 Provide necessary information in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;
8.2.3 When it comes to mergers, acquisitions, asset transfers, or similar transactions involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek authorization and consent from you again.
8.3.1 We will not disclose your personal information to the public except in specific circumstances, such as displaying the desensitized nicknames and phone numbers of the winners when announcing the winning list of the lottery activity. When disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of personal information disclosed, the types of sensitive personal information involved, and obtain your explicit consent. We will only publicly disclose your personal information after taking security measures that comply with industry standards.
8.3.2 According to relevant laws, regulations, and national standards, we may lawfully share, transfer, or publicly disclose your personal information without your consent in the following situations:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;
5. Personal information that you disclose to the public on your own;
6. Collecting your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.
In principle, the personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China.
Due to our global resources and servers providing products or services, this means that with your authorized consent, if you are subject to access from overseas jurisdictions in your country/region. Such jurisdictions may have different data protection laws, or even no relevant laws in place. In such cases, we will ensure that your personal information receives sufficient and equal protection within the territory of the People's Republic of China. For example, we may request your consent for cross-border transfer of personal information, or implement security measures such as data de identification before cross-border data transfer.
According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee your rights to the following forms of personal information:
You have the right to access your personal information, except for exceptions provided by laws and regulations.
You can access and view your personal information through the following channels by launching "PAVA":
View personal information in "My Profile", including nickname, gender, preferred unit system, preferred time system, height, weight, and birthday; If you are unable to access these personal information through the above link, you can do so at any time by email: Support@pavainnov.com contact us. We will reply to your access request within 15 working days.
For inquiries and access to other personal information generated during the use of our products or services, you can also use your email: Support@pavainnov.com Contact us and we will provide you with.
Correction of your personal information: When you discover errors in the personal information we process about you, you have the right to request us to make corrections. If you find that your information is incorrect, you can operate it yourself through the following path:
Operation path: Set and modify your personal information in "My Profile".
In the following situations, you can use email: Support@pavainnov.com Requesting us to delete personal information:
10.2.1 If our handling of personal information violates laws and regulations;
10.2.2 If we collect and use your personal information without your consent;
10.2.3 If our handling of personal information violates our agreement with you;
10.2.4 If you no longer use our products or services, or if you cancel your account;
10.2.5 If we terminate our services and operations.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.
When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but will delete this information when the backup is updated.
You can view the authorization list of your device's features in the app through "My" ->"Permission Settings" ->"System Permission Management" (the items displayed on this page may vary on different clients due to different devices). If you wish to make changes to the device permissions, you can click on the page button, which will guide you to the phone settings for modification.
You can choose whether to disclose information. Some information is necessary for using PAVA, but the provision of most other information is up to you. You can change the scope of your authorization for us to continue collecting information or revoke your authorization by modifying the information, turning off the device, or other means.
After you revoke your authorization, we are unable to continue providing you with the services corresponding to the revocation of authorization, and we will no longer process your corresponding information. But your decision to revoke authorization will not affect the information processing previously carried out based on your authorization.
You can withdraw your consent to the privacy policy and exit "PAVA" by clicking "Cancel Account" in "My → Account and Security → Cancel Account".
If you need to cancel your account, you must also meet the following conditions:
10.5.1 The account has not been involved in any complaints or reports;
10.5.2 There are no unused rights in the account. If you still have unused rights, the cancellation application will be deemed as you voluntarily giving up the corresponding rights;
10.5.3 You completely give up the right to retrieve the data;
10.5.4 Account cancellation does not involve any complaints, disputes, lawsuits, investigations by competent authorities, and there is no real risk of litigation or adjustment mentioned above;
10.5.5 The account does not have any other obligations that should be fulfilled according to legal requirements but have not yet been fulfilled;
Cancellation process: "My ->Personal Information ->Cancel Account" Enter the account cancellation page, and then "Confirm" again to cancel the account.
If the cancellation cannot be successful due to special reasons, you can also use your email: Support@pavainnov.com Manual customer service for cancellation.
The consequences of account cancellation
10.6.1 You will not be able to rely on this account for any permission operations;
10.6.2 You will not be able to log in to the PAVA APP account with this account again;
10.6.3 After cancellation, we will clear your data, and you will not be able to retrieve all the information, data, etc. that you have stored or used under this account;
10.6.4 Other consequences that may harm your rights or cause you losses;
After you cancel your account, we will cease to provide you with products and/or services, and upon your request, we will delete your personal information.
Our privacy policy may change.
We will post any changes made to this privacy policy on this page. For significant changes, we will display the updated privacy policy to you in the form of a pop-up window after entering PAVA. Please note that we will only collect, use, share, and save your personal information in accordance with the updated privacy policy after you click the consent button in the pop-up window. The situations that constitute significant changes include but are not limited to:
11.1. There have been significant changes in the scope and mode of services we provide, such as changes in the purpose of collecting and using personal information, the type of processing of personal information, the way personal information is used, and the identity of third parties receiving data;
11.2. Our business entity, organizational structure, ownership structure, and other aspects have undergone significant changes, such as business adjustments, mergers and acquisitions, resulting in changes in ownership;
11.3. There has been a significant change in your right to participate in personal information processing and the way you exercise it;
11.4. Changes in the ways, main objects, etc. of sharing, transferring, or publicly disclosing personal information;
11.5. When the personal information risk assessment report indicates the existence of high risk;
11.6. Our responsible department for personal information security and its contact information and complaint channels have changed;
11.7. Other changes that may have a significant impact on your personal information rights.
11.8. In order for you to receive notifications in a timely manner, we suggest that you notify us promptly when your contact information is updated. If you continue to use the App service after this policy update takes effect, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by it.
11.9. When the privacy policy is updated, we will notify you through an internal message, and you can choose to view or ignore it.
11.10. You can view this policy on this app through "My → About → Privacy Policy".
We encourage you to review our privacy policy every time you use the PAVA app.
If you have any questions, comments, or suggestions regarding this privacy policy or your personal information, please contact us via email Support@pavainnov.com Contact us.
We have established a personal information protection specialist. If you have any questions, opinions, suggestions, or complaints about personal information, please contact us through the following contact information:
E-mail: Support@pavainnov.com
Office Address: 201, Building B, Jiada R&D Building, No. 5 Songpingshan Road, Songpingshan Community, Xili Street, Nanshan District, Shenzhen
We will reply to you within 15 working days. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cyberspace, telecommunications, public security, and industry and commerce.
Note: This version of the Privacy Policy was updated on August 25, 2023. If you believe that the updated Privacy Policy is more favorable to you, we agree that both parties will apply the new Privacy Policy content.
The final interpretation right of this agreement belongs to Shenzhen Niujiaojian Big Data Software Co., Ltd